Envision Partners With Aira To Better Support Vision Impaired Workers
August 28, 2022Envision, the visual assistive technology company, has penned a partnership with Aira, which is a visual interpreting services provider. This will allow the former to add live and professional services to its glasses for the vision impaired. Said integration will allow wearers with an Aira Account to make hands free video calls to Aira agents.
Previously, Aira users have had to use chest harnesses to mount their mobile device when making hands-free calls. But now that Envision Glasses has gained this extra functionality, Aira Agents are now able to see things from the customer’s perspective and guide them toward solving the problem.
The integration with the Aira service provides access to human support and interaction, 24/7. They’ll receive professional visual interpreting for home or work-related tasks. Said service also strengths Envision’s Ally video call feature that lets customers make video calls to chosen contacts of family and friends.
“We all like to have a choice of people to go to when we need assistance. From professionally trained agents to family and friends. With the addition of Aira to the Envision Glasses we are delighted to not only be able to offer our customers that choice but also an easier, hands-free Aira experience.” said Karthik Mahadevan, CEO and co-founder of Envision.
The following is what can be expected of Envision glasses tethered to an active Aira account:
on-demand assistance with computer-related tasks, with inaccessible documents, describing inaccessible materials like charts and graphs, and navigating to meetings, offsites, and during business travel.
on-demand assistance stocking and managing inventory, reading computer screens, setting up equipment, locating tools, navigating through unfamiliar spaces, and learning new tasks and processes as roles change
objective assistance with anything personal or time-sensitive where enlisting a friend or family member is not desired or not possible
The ability to call professionally trained agents when help is needed with a certain task is an invaluable asset. They can reliably offer assistance where needed to allow, especially the visually impaired, to get the job done.
This newly minted partnership between Aira and Envision follows the recent announcement of Envision Enterprise. It’s a dedicated division within the company that focuses on working with leading organizations and low vision and blind workforces to allow for greater inclusion and independence in the workplace.